Job Postings

 

If you are interested in posting a job, please download the following form and submit the information to Kate Montgomery at kmontgomery@detroitgolfclub.org.

*Please note that postings may be deleted after 2 months unless we are contacted to extend the posting.

Job Posting Template

 

Customer Service Representative 

compensation: 12-15 per hour
employment type: full-time

Company Introduction: Chair Covers & Linens is an American success story!  Our company was founded by a team of event professionals dedicated to providing affordable and elegant chair covers to anyone who wanted to make their event extraordinary. The primary focus, then and now, remains how to help our customers transform an ordinary room into something magical without spending a fortune.
Today, we are leaders in our industry.  Our team of award winning staff is dedicated to turning our clients' dreams into reality.  Our creativity is backed by our extensive national presence that enables us to execute hundreds of events nationwide each week.


Job Summary: Engages in sales strategies to meet and exceed assigned goals, actively identifies, pursues, and maintains new accounts, while maintaining the existing client base. Assists with customer service calls.

*Essential Functions, Duties and Responsibilities:
*Processes requests for price quotations, brochures, swatches, samples, orders, adjustments, and cancellations directly from customers via phone.
*Ensures order accuracy and completeness by proofing orders and assisting in the finalization process.
*Actively seeks additional business from both existing and new clients from aggressive outside sales calls, utilizing the organization's CRM to filter out potential clients, quotes and cold calls.
*Actively utilizes social media websites (Facebook, LinkedIn, Twitter, etc) to generate sales.
*Generates sales by cold calling, certifying leads, and routine follow up.
*Assists with customer issues and complaints.
*Utilizes accelerated computer skills to fully execute tasks within company software programs.
*Keeps clients apprised of new products, services, and marketing developments.
*Must be thoroughly familiar with the organization's product line.  Adhere to all quality standards.
*Comply with company policies and procedures as outlined in the employee handbook and memos, and state and federal safety policies, procedures, guidelines and laws.
*Maintain good communications in the department and throughout the organization. 
*Other duties and responsibilities as assigned.


Qualifications: To perform this job successfully, an individual must be able to perform each essential function satisfactorily.  The requirements listed are representative of the knowledge, skills and/or abilities required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Must be a proven self motivator, with self-guided disciplines.  Must have the ability to work with little to no supervision, along with the ability to work within a team environment.  Must possess accelerated computer skills.

Education and/or Experience: Associates or Bachelor's Degree preferred but not necessary.  Must have proven sales and performance experience.  Experience within the event industry preferred.

Language Skills: Ability to hear, speak and understand the spoken word in order to respond promptly when assistance is needed, to accommodate verbal requests from clients/employees, to answer telephones, and to be able to communicate effectively with the organization's employees.

Ability to read, write, analyze, interpret, and understand the English language with sufficient proficiency in order to read and understand instructions for operating electronic equipment and tools, company handbooks, policies and procedures and other written job-related documents.

Mathematical Skills: Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals.  Ability to compute rate, ratio, and percent. Calculate figures and amounts such as discounts, gross margins and be able to apply concepts of basic algebra and geometry to business situations and reports.

Reasoning Ability: Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

Please respond to: josh@linenhero.com

 


 

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